At Heron Foods we offer a competitive benefits package but what makes us unique is our focus on people.
You’ll enjoy 22 days of annual leave (pro rata) plus 8 statutory bank holidays, giving you plenty of time to relax and recharge. We love to celebrate loyalty, so your holiday entitlement grows with you: you’ll gain an extra day after 5 years, another after 10 years, and a third after 15 years of service. We also offer flexibility, so if you’d prefer to work on a bank holiday, you can take that time off later in the year (excluding the Christmas shutdown), making it easier to fit your time off around what matters most to you.
Enjoy great savings with our staff discount! You’ll receive 10% off at Heron Foods stores for you and your household, making everyday shopping even better. Plus, as a valued team member, you’ll get 10% off at B&M stores (just for you) and benefit from exciting double discount weekends of 20% throughout the year—perfect for stocking up or treating yourself.
As part of our commitment to your wellbeing, we offer a confidential and free Employee Assistance Programme through our trusted provider. You’ll have 24/7 access to professional mental health support, including instant telephone, live chat, video sessions or face‑to‑face counselling with accredited therapists for a wide range of issues. Beyond emotional support, Spectrum also provides legal and financial advice, career and life coaching, and resources for practical concerns like consumer matters. Your immediate family, partners and dependents over 16, can also access support, including bereavement counselling, probate help, and even critical incident response in times of crisis. Plus, you’ll find a wealth of self-help tools and wellbeing content, from nutrition and exercise guidance to tools for building resilience and managing stress—all available anytime online.
Explore our Smart Health benefit – providing 24/7 access to an online GP for appointments, specialist referrals and private prescriptions. This invaluable resource is available to you, your partner and your children up to the age of 21, ensuring comprehensive healthcare support for your entire family.
We’re committed to helping you grow with award-winning, tailored training. You’ll benefit from a mix of on-the-job learning and interactive eLearning, plus access to development programmes like Future Flyers, LEAP for leadership, and Ignite for warehouse teams. Managers can also take advantage of Bitesize micro-learning courses for quick, focused skill-building. Newly appointed Store Managers receive one-to-one coaching with a Training Academy Manager to ensure a smooth start.
Plan for your future with confidence by joining our auto-enrolment pension scheme after just three months. It’s a simple way to start building financial security for the years ahead. And if you’re part of our Senior Management team, you’ll enjoy an enhanced pension, giving you even greater peace of mind.
We believe in making a difference, not just in our business but in our communities too. That’s why we’re passionate about giving back by raising money for amazing charities like Cash4Kids and Macmillan, as well as supporting hundreds of local causes that matter to our colleagues and customers. Together, we’re proud to make a positive impact where it counts.
We love celebrating your milestones! From 5 years of service and beyond, we’ll mark your work anniversaries with recognition and a special thank you payment that grows with your length of service. For those bigger milestones, expect a little extra sparkle - champagne and cake to celebrate in style. Plus, as a token of our appreciation, you’ll enjoy an extra day of annual leave at 5, 10, and 15 years, giving you even more time to relax and recharge.
We keep the kettle on! Free hot drinks are available to everyone, for a chance to pause and recharge.
Earn up to £250 with our ‘Refer a Friend’ scheme, depending on the role. For key positions, the rewards are even bigger, with £500 when you refer a Class 1 Driver and £1,000 for a Store Manager. It’s our way of saying thank you for helping us bring great people into the business. The more great people you know, the more you can earn!
As a festive thank you, every colleague across the business receives Christmas vouchers to spend in-store, helping you treat yourself or your loved ones during the holiday season.
We believe the best ideas come from our people. That’s why we created Talk to Tony - an open forum where you can share your thoughts directly with our Managing Director. Whether it’s ideas for improvements, cost savings, or ways to enhance customer service, Tony wants to hear from you. And if your idea is implemented, you’ll receive recognition and a reward as a thank you for making a real difference.
Our Employee of the Year programme recognises colleagues across the entire business including Retail, Warehouse, Transport and our Store Support Centre, who consistently deliver exceptional performance and truly embody our values. Winners are celebrated at area and regional levels (where applicable), with each receiving a reward in recognition of their outstanding contribution.
Final shortlisted colleagues are invited to an overall celebration event, where our Employee of the Year is announced, honouring those who have made an exceptional impact across the whole organisation.
We’ll make sure you’re equipped with a smart, comfortable uniform, including polo shirts and a jacket, so you can feel confident and ready for your role. You’ll just need to provide your own dark‑coloured trousers and suitable shoes.
Take part in exciting company‑wide competitions and sales incentives, giving you the chance to earn prizes and celebrate success as part of our wider retail team.
Our retail leaders have the chance to boost their earnings through performance‑related bonus schemes. Store Managers can work towards annual bonus opportunities of up to £3,500, while Area Managers may have the opportunity to earn up to £5,000. These bonuses are designed to recognise great results and celebrate the positive impact our managers make across the business.
Be celebrated for going above and beyond. Our Heron Hero recognition scheme gives colleagues the chance to receive a card, badge and voucher as a special thank you for making a real difference.
We make sure our warehouse and transport teams have the kit they need to work safely and comfortably. In our warehouse, colleagues are provided with safety shoes, a high‑viz vest and gloves. For those working in the freezer, full thermal PPE is supplied to help keep you warm while you work. Our HGV Drivers receive trousers, shirts, a high‑viz jacket and safety shoes, along with any additional equipment required to carry out their role safely and effectively.
Our warehouse and transport teams can work towards a range of performance‑related bonus opportunities. Within the warehouse, colleagues have access to competitive pick bonuses and attendance‑based rewards. Class 1 Drivers also have the chance to earn additional bonuses, including a No Bump Bonus and a quarterly retention bonus, recognising safe driving and continued commitment.
We offer a subsidised bus service, provided in partnership with Stagecoach, to support colleagues working at our Distribution Centre. The service runs across our three main warehouse shifts and picks up at convenient points throughout Hull. Even better - your ticket can also be used on other Stagecoach buses during the week, giving you added flexibility and value.
Enjoy extra flexibility with the option to purchase up to five additional days of annual leave each year, helping you shape a work–life balance that suits you.
Access to our company pension scheme through our pension provider, alongside free guidance from an independent Pension Advisor who can offer resources and support to help you plan confidently for your retirement.
Our Private Healthcare scheme helps cover the cost of a range of medical treatments through private hospitals and clinics, as well as contributing towards optical and dental care. Colleagues also have access to additional wellbeing services, including a 24/7 GP service, physiotherapy, acupuncture and more, helping you prioritise your health and wellbeing.
Our Life Assurance policy provides a lump‑sum payment of five times your contractual salary in the event of your death while employed at Heron Foods. Any changes to your salary are automatically reflected in your cover, ensuring your protection remains up to date.
Our Group Income Protection Scheme pays out 75% of your basic salary (less State Benefits) in the event that you are incapacitated and cannot work for Heron Foods in your usual role.