Nikola Smith – HR Business Partner

I joined Heron Foods in December 2011 as a Payroll Administrator. Due to my HR background I soon started assisting the HR Manager with recruitment. With her support, I gradually got involved in other areas of HR.

I was given the opportunity to transfer to the HR team permanently as a HR Administrator. As the department grew I started to spend time in store advising our colleagues with HR related queries.

In 2013 I was promoted to Regional HR Advisor. I carried out this role for 18 months before going on Maternity leave.

Not long after returning from Maternity leave I was promoted to HR Business Partner for Warehouse and Transport.

The new role allowed me to transfer a lot of my experience from retail and make improvements within the departments. It also enabled me to develop myself further.

Due to the growth of the business I am now the HRBP for Transport Department. Working closely with the Transport team allows me to contribute to the continued success of the department as well as the business as a whole.

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Amazing service!

Just like to say what amazing service I received at my local Heron store. The girl on the till was amazing - friendly and happy to help me. We don’t often see service like this today in shops. Well done to your staff!

Lynda S